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An unlabeled white pump bottle beside a running tap, foam on a washcloth in a white sink, generated illustration
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Cetaphil · Skin · Cleansers

Cetaphil Gentle Skin Cleanser

A creamy cleanser with glycerin, niacinamide and panthenol, fragrance free and dermatologist tested according to the maker. Many long-time users say it is not the cleanser they knew.

20 ozCreamGlycerinNiacinamidePanthenolFragrance-free
No maker list price for this sizeAmazon price not shown
Check price on Amazon →

Amazon link · we earn a commission if you buy · No maker list price for this size · Amazon price not shown · verified Nov 1, 2026. More stores appear here as each affiliate program approves the site.

Buy it if

  • You have normal to dry skin, the types the maker names
  • You want a very short list with no fragrance or parabens
  • You share a 20 oz bottle with the whole house

Walk past if

  • You loved the old formula; owners say the new one stings or leaves a film
  • You want eye makeup off in one step
  • You are wary of pumps; some owners report one that sticks

What's in it

The ingredients that do the work, from the maker’s label.

GlycerinNiacinamidePanthenol

Niacinamide guide →Sulfate-free →Fragrance-free →

Not in it: fragrance, essential oils, drying alcohol, sulfates. Nothing on our flag list.

Full ingredient list, from the maker

Water, Glycerin, Cetearyl Alcohol, Panthenol, Niacinamide, Pantolactone, Xanthan Gum, Sodium Cocoyl Isethionate, Sodium Benzoate, Citric Acid

Known issue

Long-time owners say the new formula leaves a film, stings or causes rashes and breakouts, and some report an unpleasant smell.Walmart and MakeupAlley reviews

What owners say

Filled by the research pass: two or three owner reports from named venues, each linked, each with the date it was read.

If it's not right

CeraVe Hydrating Facial Cleanser$15.99 MSRP for the 12 ozA lotion cleanser with three ceramides and hyaluronic acid. No foam and no tight feeling, which is also why some owners feel it never quite washes off.CeraVe Moisturizing CreamNo maker list price for this sizeThree ceramides, cholesterol, hyaluronic acid and petrolatum in a thick cream for face and body. The plain standard for dry skin, developed with dermatologists according to the maker.

Sources

  1. Maker page: ingredient list, sizes up to 20 oz, skin type, fragrance-free and dermatologist tested statements. It shows no price.
  2. Walmart reviews, sizes up to 20 fl oz: complaints about the new formula, sticky residue, rashes, stinging, smell and a stuck pump.
  3. MakeupAlley reviews, about 3.5 of 5 from roughly 5,300: burning and redness after the formula change, and weak on eye makeup (read from a search excerpt)

Ingredient lists from the maker's label, not our measurements.